Effective Date: 5:44 PM Tuesday, January 28, 2025 (GMT+3)
ChipmunksAI ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform ("App" or "Services").
By accessing or using ChipmunksAI, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect the following personal information when you register, use our services, or contact us:
- Name
- Email address
- Payment information (e.g., credit/debit card details via Stripe)
- Account credentials
1.2 Non-Personal Information
We may collect non-identifiable information, such as:
- IP address
- Browser type and version
- Device information
- Usage data (e.g., pages visited, features used)
1.3 Generated Content
Any content generated using our platform is processed and stored to deliver our services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, improve, and personalize our services.
- To process payments and manage subscriptions.
- To communicate with you regarding your account, updates, or promotional offers.
- To analyze usage trends and improve platform performance.
- To prevent fraudulent activities and maintain security.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following cases:
- Service Providers: With trusted third parties, such as payment processors (e.g., Stripe), for service delivery.
- Legal Compliance: When required by law or in response to legal requests.
- Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred.
4. Data Protection and Security
4.1 We implement industry-standard measures to safeguard your data, including encryption, firewalls, and secure data storage.
4.2 While we strive to protect your information, no method of transmission over the internet is 100% secure. By using our services, you acknowledge and accept this risk.
5. Your Rights
Depending on your location, you may have the following rights under data protection laws:
5.1 Access and Correction: You may request access to the data we hold about you and request corrections if it is inaccurate.
5.2 Data Deletion: You may request the deletion of your data. However, certain information may be retained to comply with legal obligations.
5.3 Opt-Out: You may opt out of receiving promotional emails by clicking the "unsubscribe" link.
To exercise these rights, contact us at support@chipmunks.ai.
6. Cookies and Tracking Technologies
6.1 Cookies: We use cookies to enhance your user experience, remember your preferences, and analyze platform performance.
6.2 Analytics: Third-party tools like Google Analytics may be used to understand how users interact with our platform.
You can disable cookies through your browser settings, but doing so may limit certain functionalities.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. Children's Privacy
ChipmunksAI is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Retention of Data
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated. Continued use of our services constitutes your acceptance of these changes.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
- Email: support@chipmunks.ai
- Address: 131 Continental Drive, Newark, DE 19713
By using ChipmunksAI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.